FAQ

Radiy Support

Frequently Asked Questions

Everything you need to know about Radiy — from installation and compatibility to shipping, refunds, and everyday use.

Does Radiy require wiring or drilling? +

No. Radiy is designed to work without wiring, drilling, or complicated setup. It attaches to your switch using adhesive, making installation simple and fast.

🛠️ Is it easy to install? +

Yes. Installation takes only a few moments. Just position the device correctly, attach it to the switch area, and it is ready to use. No tools or technical experience are needed.

🏠 What can I use Radiy with? +

Radiy is suitable for many everyday buttons and switches, such as:

  • Wall light switches
  • Bedroom and hallway lights
  • Fans
📡 Does it work from bed or across the room? +

Yes. Radiy is designed for convenient remote control, allowing you to operate switches without getting up. It is especially useful in bedrooms and for everyday comfort.

👴 Is Radiy useful for elderly users or people with limited mobility? +

Absolutely. Radiy is made to reduce effort in everyday routines, making it a practical solution for elderly users, people with mobility limitations, or anyone who wants a more comfortable home setup.

🔋 How long does the battery last? +

Battery life depends on usage, but under normal everyday use, it is designed to last for an extended period before needing replacement or recharge, depending on your product version.

📦 What if my item arrives damaged or defective? +

If your device arrives completely damaged or defective, please contact us within 7 days of delivery. Refunds or support apply only when there is clear proof that the product arrived damaged, and not due to misuse after delivery.

🚚 How long does shipping take? +

Shipping usually takes around 4–12 business days depending on your location.

💳 Do you offer refunds? +

Yes. Refunds are available only if the device arrives fully damaged or defective, with clear proof that the issue existed upon arrival and was not caused by misuse.

How We Ship Your Order +

We source this product from our approved supplier and ship it directly to your address, with a full refund guarantee✨.

Still have questions?

Our team is here to help. If you need anything else about Radiy, shipping, or installation, feel free to contact us anytime.

Contact Us